Booking deposit $50

Deposits at Telleish We love welcoming new faces (and giving your hair some love too!) — to help us keep things running smoothly for everyone, we ask for a small deposit to lock in your spot. •New clients / bigger bookings: a $50/ $100 deposit secures your appointment. Cuts / small services are $50. •New colour clients: we ask for $100, as we allocate extra time and product for your first colour sitting. •Rebooking after a cancellation? A $50 deposit is required to confirm your next appointment. Your deposit comes off the cost of your service on the day — easy. Just a heads up, cancelling within 24 hours, no-shows, or running more than 10 minutes late may mean your deposit isn’t refunded, so if plans change, just give us a shout as early as you can (DM us on Instagram if it’s outside salon hours!). We appreciate at times life throws curveballs — we’re always fair and use discretion where we can. Thanks for helping us keep Telleish running as a hair home for everyone. 💛       Our full booking policy Confirmation & Cancellation Prior to your appointment we’ll send a confirmation SMS — just reply Y or N to confirm or cancel your booking, 24 hours prior to your appointment. By confirming Y, you agree that if you cancel within 24 hours, fail to turn up, run more than 10 minutes late, or forget your appointment, you’ll be charged a 50% cancellation fee of your booked appointment total (e.g. a $110 haircut = $55 fee; a $750 colour correction = $375 fee). Deposits •New clients or appointments with a large time allocation require a $50 deposit to secure the booking. •New colour clients require a $100 deposit. •If you’d like to make a future booking after a cancellation, a $50 deposit will be required. Salon hours & contact If you have a Tuesday booking, please note we’re closed Sunday and Monday — we won’t receive salon voicemails until Tuesday morning, so please DM us on Instagram for anything outside your 24-hour notice period.   We appreciate that circumstances sometimes arise that are out of our control — we’ll always remain fair, and discretion is used in cancellation situations. Dropped services If a service is dropped on the day with no notice, this is treated the same as a cancellation, and a 50% charge of that service’s cost will be added to your invoice. No-show appointments have a real impact on our small business — this policy is in place to protect our team and keep Telleish a hair home for all our clients.